Responsible Gambling

Gambling should always be an enjoyable and entertaining activity. We are committed to promoting responsible gambling and ensuring that our players have access to the tools and support they need to stay in control. If you ever feel that gambling is no longer fun or is causing problems in your life, we encourage you to seek help immediately. Your wellbeing is our top priority.

Signs of Problem Gambling

It can sometimes be difficult to recognise when gambling has become a problem. The following signs may indicate that you or someone you know needs help:

• Spending more money on gambling than you can afford to lose
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses in an attempt to win back money
• Neglecting work, family, or personal responsibilities due to gambling
• Lying to friends or family members about how much you gamble
• Using gambling as a way to escape stress, depression, or other problems
• Feeling unable to stop or cut back on gambling despite wanting to
• Spending increasing amounts of time and money on gambling

Self-Exclusion Tools

We offer a range of self-exclusion and responsible gambling tools to help you manage your activity. You can set deposit limits, loss limits, session time limits, and cooling-off periods directly through your account settings. If you feel you need a break from gambling, you can request a temporary suspension or a permanent self-exclusion from our platform at any time by contacting our support team.

In addition to our own tools, you can register with GAMSTOP, the national self-exclusion scheme that allows you to restrict your online gambling across multiple operators at once. Visit www.gamstop.co.uk to sign up for free. We also recommend using gambling blocking software such as Gamban or BetBlocker to prevent access to gambling websites across all your devices.

Helpful Resources

If you are concerned about your gambling or the gambling of someone close to you, free, confidential help and support is available. Please reach out to one of the following trusted organisations:

• BeGambleAware - Provides free information, advice, and support for anyone affected by problem gambling, including a 24/7 helpline.
• GamCare - Offers free counselling, support groups, and a national helpline for people struggling with gambling-related issues.

Remember, gambling is meant to be fun. Please gamble responsibly and never bet more than you can afford to lose.